Accessibility
Accessible to Everyone
The Guardian is committed to ensuring our website and services are accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Screen Reader Support
Our website is built with semantic HTML and ARIA labels to ensure compatibility with screen readers such as NVDA, JAWS, and VoiceOver.
Keyboard Navigation
All interactive elements are fully accessible via keyboard. Users can navigate the entire site without a mouse using Tab, Enter, and arrow keys.
Colour Contrast
We maintain a minimum contrast ratio of 4.5:1 for all text content to ensure readability for users with low vision or colour blindness.
Resizable Text
All text on our website can be resized up to 200% without loss of content or functionality, supporting users who require larger text.
Reduced Motion
We respect the prefers-reduced-motion browser setting, minimising animations for users who are sensitive to motion.
Plain Language
We write all content in clear, plain language to ensure it is understandable to the widest possible audience, including those with cognitive disabilities.
Conformance Status
The Guardian aims to conform to WCAG 2.1 Level AA. We conduct regular accessibility audits and work continuously to improve the accessibility of our website. Some older content may not yet fully meet these standards.
Assistive Technologies
Our website has been tested with the following assistive technologies:
- NVDA with Firefox and Chrome (Windows)
- JAWS with Internet Explorer and Chrome (Windows)
- VoiceOver with Safari (macOS and iOS)
- TalkBack with Chrome (Android)
Alternative Formats
If you require any of our documents or information in an alternative format (such as large print, audio, or Braille), please contact us and we will do our best to accommodate your needs.
Feedback & Contact
We welcome feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact our accessibility team at info@mytrustedinsurance.online or visit our Contact Us page. We aim to respond to accessibility feedback within 2 business days.